What services am I billed for on my utility bill?

All residential properties are billed quarterly for the following:

Water, sewer, stormwater utility fee ($16.50 per quarter), recycling ($13.50 per quarter), and street lighting ($7.56 per quarter).

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1. What services am I billed for on my utility bill?
2. How are my water rates calculated?
3. How are my sewer rates calculated?
4. How does a resident set up or cancel water services?
5. Why is my bill higher than usual?
6. What is the hardness and iron level in my water?