Why is my bill higher than usual?

Possible reasons water use is higher: 

  • Lawn or garden watering
  • Dripping or leaking faucets
  • Toilets may fail to shut off after flushing 
  • Water softener may be malfunctioning
  • Guests or more family members in home using water

Find tips online for conserving water.

Show All Answers

1. What services am I billed for on my utility bill?
2. How are my water rates calculated?
3. How are my sewer rates calculated?
4. How does a resident set up or cancel water services?
5. Why is my bill higher than usual?
6. What is the hardness and iron level in my water?